Issue:
As of version 6.8.0 of the Evidation app we have confirmed reports that the reward screen freezes when prompted to enter the one time code sent to you by email.
How this affects Evidation users:
Tapping the redeem button after you have reached the 10,000 point threshold then freezes the screen. The back button at top left and keyboard for the security code do not have an effect.
Status: Solved
We have since identified and corrected this issue in a new app update (v6.8.1). Force close the app then head to the app store to make sure the latest version is available to you, download, then open the app back up. Once on version 6.8.1 this issue should not be expected. PLEASE NOTE: As of July 3, this release is only available in the iOS App Store, once made available through the Google Play store we will update this page.
If you have already contacted us you can expect us to notify you directly.