Issue:
As of September 1 we have been made aware that members enrolled in the Heart Health program are unable to download the report available in the My Health tab.
How this affects Evidation users:
The weekly diary entry sent on Sundays is still active and this information is saved. Only the downloadable report is currently experiencing an error.
Status:
We have since identified the issue our team is working diligently to solve this as soon as possible. Please check back for updates and progress as we work towards resolution. We apologize for any confusion.