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  1. Evidation
  2. Known Issues
  3. What is a known issue?

What is a known issue?

This is not a complete list of every known issue, nor does the absence of an issue from this list mean it’s not on our radar for a fix in the future. This is a compiled list of issues we suspect can either affect a large group of individuals or have the potential to be highly impactful. We can't guarantee any timelines, however, so please be patient. If necessary, we'll add any available workarounds as we discover them. If you have questions, comments, or concerns, please contact Evidation Support.

  • Some activity types are not syncing with Evidation
  • The reward redemption appears frozen
  • Error Retaining Connection with Oura and Withings
  • Issue opening insights on the My Health tab
  • Heart Health Report cannot be downloaded
  • Activity may be displayed one day behind
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