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  2. Known Issues
  3. What is a known issue?

What is a known issue?

This is not a complete list of every known issue, nor does the absence of an issue from this list mean it’s not on our radar for a fix in the future. This is a compiled list of issues we suspect can either affect a large group of individuals or have the potential to be highly impactful. We can't guarantee any timelines, however, so please be patient. If necessary, we'll add any available workarounds as we discover them. If you have questions, comments, or concerns, please contact Evidation Support.

  • Activity Data Paused from Samsung Health
  • Issue disconnecting some apps from the mobile app
  • Map My Apps are currently unavailable
  • Heart Health Report cannot be downloaded
  • Activity may be displayed one day behind
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